Legal Notice

Last updated: 4th July 2026

This website is operated by Suffolk Chihuahuas.

Throughout this website, the terms “we”, “us” and “our” refer to Suffolk Chihuahuas. By using this website, placing an order or contacting us, you agree to the terms, policies and notices published on this website.

Business Information

Trading name: Suffolk Chihuahuas
Legal business name: Suffolk Chihuahuas Ltd
Business type: Limited Company
Registered office address: 128 City Road, London, United Kingdom, EC1V 2NX
Company number: 16532425
Registered in: England and Wales
Email: pippa@suffolkchihuahuas.com
Website: https://www.suffolkchihuahuas.com

UK-Only Website and Sales

Suffolk Chihuahuas is a UK-based online pet supplies store.

We currently sell and deliver to customers in the United Kingdom only. We do not currently offer international delivery.

All prices shown on this website are in pounds sterling.

Products and Services

We sell pet-related products, including dog food, cat food, pet treats, accessories, beds, toys and other pet supplies.

Product descriptions, images, ingredients, sizing information and availability are provided in good faith and are intended to help customers make informed purchasing decisions.

For pet food, treats, supplements or consumable products, customers should always read the product packaging, feeding instructions, ingredients, warnings and allergen information before use.

If your pet has allergies, dietary requirements, a medical condition or is under veterinary care, please consult your vet before introducing new food, treats, supplements or care products.

Product Availability

All products are subject to availability.

Some items may be supplied or dispatched directly by third-party suppliers, manufacturers or fulfilment partners. This means certain products may arrive separately or at different times.

We reserve the right to amend, remove or discontinue products at any time without notice.

Pricing

We aim to ensure that all prices, delivery charges and product information are accurate and up to date.

If an obvious pricing error is identified after an order has been placed, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order.

Any applicable delivery charges will be shown at checkout before you complete your order.

Orders and Payment

By placing an order on this website, you confirm that the information you provide is accurate and complete.

An order is not accepted until we have confirmed it by email or begun processing it.

We reserve the right to refuse or cancel an order where necessary, including where a product is unavailable, payment cannot be authorised, delivery details are incomplete, or an error has occurred.

Delivery

We currently deliver to UK addresses only.

Delivery times, costs and restrictions are explained in our Shipping Policy. Some areas, including the Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Channel Islands and Northern Ireland, may take longer or may be subject to courier restrictions.

Returns, Refunds and Cancellations

Your cancellation, return and refund rights are explained in our Returns & Refunds Policy.

For hygiene, safety and quality reasons, certain items may not be suitable for return once opened or used, including pet food, treats, supplements, grooming items or other consumable products, unless they are faulty, damaged or incorrectly supplied.

This does not affect your statutory rights.

Pet Safety

Customers are responsible for choosing products that are suitable for their pet’s breed, size, age, weight, health and behaviour.

Pets should be supervised when using toys, chews, bedding, collars, harnesses, leads or accessories. Remove any item immediately if it becomes damaged, unsafe or unsuitable.

Suffolk Chihuahuas is not a veterinary service and does not provide veterinary, medical or nutritional advice.

Intellectual Property

All content on this website, including text, images, branding, logos, graphics, product descriptions and page layouts, is owned by or licensed to Suffolk Chihuahuas unless otherwise stated.

You may not copy, reproduce, distribute, modify or use any content from this website for commercial purposes without our prior written permission.

Third-Party Links

This website may contain links to third-party websites, services or payment providers.

We are not responsible for the content, policies, availability or practices of third-party websites. Customers should review the terms and privacy policies of any third-party website they visit.

Liability

We take reasonable care to ensure that the information on this website is accurate, but we do not guarantee that the website will always be available, error-free or fully up to date.

Nothing in this Legal Notice limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights you have under UK consumer law.

Website Use

You must not misuse this website by introducing viruses, attempting unauthorised access, interfering with the website’s operation or using it for unlawful purposes.

We may suspend or restrict access to the website if we believe it is being misused.

Privacy and Cookies

Information about how we collect, use and protect personal data is set out in our Privacy Policy.

Information about cookies and similar technologies is set out in our Cookie Policy.

Governing Law

This website, its content and any purchases made through it are governed by the laws of England and Wales.

If you live in Scotland or Northern Ireland, you may also have the right to bring proceedings in your local courts.

Contact Us

For questions about this Legal Notice, your order or our products, please contact:

Suffolk Chihuahuas
Email: [insert customer service email address]
Address: [insert business or correspondence address]